Facilitation Management Skills - Convertas , United Arab Emirates

Day 1:    Getting Started
· Icebreaker
· Housekeeping Items
· The Parking Lot
· Workshop Objectives
                Understanding Facilitation
· What is Facilitation?
· What is a Facilitator?
· When is Facilitation Appropriate?
 
Day 2:   Process vs. Content
· About Process
· About Content
· A Facilitator’s Focus
                Laying the Groundwork
· Choosing a Facilitated Approach
· Planning for a Facilitated Meeting
· Collecting Data
 
Day 3: Tuckman and Jensen"s Model of Team Development
· Stage One: Forming
· Stage Two: Storming
· Stage Three: Norming
· Stage Four: Performing
Building Consensus
· Encouraging Participation
· Gathering Information
· Presenting Information
· Synthesizing and Summarizing
 
Day 4: Reaching a Decision Point
· Identifying the Options
· Creating a Short List
· Choosing a Solution
· Using the Multi-Option Technique
Dealing with Difficult People
· Addressing Disruptions
· Common Types of Difficult People and How to Handle Them
· Helping the Group Resolve Issues on Their Own
Addressing Group Dysfunction
· Using Ground Rules to Prevent Dysfunction
· Restating and Reframing Issues
· Getting People Back on Track

Day 5: About Intervention
· Why Intervention May Be Necessary
· When to Intervene
· Levels of Intervention
Intervention Techniques
· Using Your Processes
· Boomerang it Back
· ICE It: Identity, Check for agreement, Evaluate how to Resolve
 
 

Cost: 3995 USD

Duration: 5 Days